Return Policy for WomenCorset.com
At WomenCorset.com, we strive to provide you with high-quality products that enhance your confidence and style. However, if you are not fully satisfied with your purchase, we are here to help. Please review our return policy below:
Eligibility for Returns
- Return Window: Customers must initiate a return request within 48 hours of receiving the product.
- Condition of the Product: The item must be returned in its original condition, unworn, unwashed, and with all tags and packaging intact.
- Non-Returnable Items: Certain items, such as intimate apparel, custom-made corsets, and items marked as final sale, may not be eligible for return. These exclusions will be clearly stated on the product page.
- We take great care in ensuring that our customers receive the exact size they order. Please note that returns or exchanges will not be accepted if the corset delivered matches the size you selected at the time of purchase. However, if you receive a corset with a size label different from what you ordered, you may request a return or exchange. In such cases, please contact our customer support team within 2 business days of receiving your order, providing clear photos of the incorrect size label and the corset in its original, unworn condition with tags attached.
- To ensure the best fit, we strongly recommend ordering a corset that is 4 inches smaller than your natural waist size. Selecting the correct size is the responsibility of the customer, and returns will not be accepted for sizing issues if the correct order was fulfilled.
How to Initiate a Return
- Contact Us: Email us at info@womencorset.com within 48 hours of receiving your order. Please include your order number, a brief reason for the return, and photographs if applicable (e.g., in case of defects).
- Return Authorization: Once your return request is approved, you will receive detailed instructions on how to return the item.
Return Shipping
- Customers are responsible for the return shipping costs unless the item is defective or an error occurred on our part.
- Please use a trackable shipping service and retain proof of shipment to ensure the safe return of your item.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to your original method of payment within 2 business days.
- Please note that original shipping costs are non-refundable.
Exchanges
If you wish to exchange an item for a different size or style, please follow the return process and place a new order for the desired item.
Damaged or Defective Products
If you receive a damaged or defective product, please notify us immediately at info@womencorset.com with your order details and photos of the issue. We will provide a replacement or refund at no additional cost to you.
Questions?
If you have any questions or need further assistance, please feel free to contact our customer service team at info@womencorset.com.
We appreciate your business and are committed to ensuring a seamless shopping experience at WomenCorset.com!