Return Policy for WomenCorset.com
At WomenCorset.com, we strive to provide you with high-quality products that enhance your confidence and style. However, if you are not fully satisfied with your purchase, we are here to help. Please review our return policy below:
Eligibility for Returns
- Return Window: Customers must initiate a return request within 48 hours of receiving the product.
- Condition of the Product: The item must be returned in its original condition, unworn, unwashed, and with all tags and packaging intact.
- Non-Returnable Items: Certain items, such as intimate apparel, custom-made corsets, and items marked as final sale, may not be eligible for return. These exclusions will be clearly stated on the product page.
How to Initiate a Return
- Contact Us: Email us at info@womencorset.com within 48 hours of receiving your order. Please include your order number, a brief reason for the return, and photographs if applicable (e.g., in case of defects).
- Return Authorization: Once your return request is approved, you will receive detailed instructions on how to return the item.
Return Shipping
- Customers are responsible for the return shipping costs unless the item is defective or an error occurred on our part.
- Please use a trackable shipping service and retain proof of shipment to ensure the safe return of your item.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to your original method of payment within 2 business days.
- Please note that original shipping costs are non-refundable.
Exchanges
If you wish to exchange an item for a different size or style, please follow the return process and place a new order for the desired item.
Damaged or Defective Products
If you receive a damaged or defective product, please notify us immediately at info@womencorset.com with your order details and photos of the issue. We will provide a replacement or refund at no additional cost to you.
Questions?
If you have any questions or need further assistance, please feel free to contact our customer service team at info@womencorset.com.
We appreciate your business and are committed to ensuring a seamless shopping experience at WomenCorset.com!